I Lost My Theme When Switching to WordPress.Org

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  mepstein31 · Member · Apr 30, 2013 at 3:53 am

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  Hello,

  I initially set my blog up on WordPress.com. I paid for the Premium theme “Portfolio” which cost $80. I then realized that WordPress.com doesn’t support plugins so I hosted the site elsewhere and transferred to WordPress.org. In transferring, I lost the $80 theme that I paid for. After some research, I found out that the themes are not transferable. I had no idea about this and was wondering if there was anything any way WordPress can refund my money. I have proof of purchase in the confirmation e-mail I received. Thank you.

  Mike

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  1tess · Moderator Emeritus · Apr 30, 2013 at 3:59 am

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  Hi Mike,
  Here is the information about refunds on upgrades on WordPress.com: