I lost my Two Authenticator Factor

• 

  airefuria · Member · Feb 14, 2023 at 12:40 am

  • Copy link
  • Add topic to favorites

  Hi,

  I’m a Bluehost user from Chile. I can’t access to my wordpress.com account because I lost my Two Authenticator Factor. However I have access to the email registered on my wordpress.com lost account. How can I recover my account?

  Regards.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Feb 14, 2023 at 8:05 am

  • Copy link

  Hi there!

  We can help you log into your other WordPress.com account. Please send us an email at passwordhelp@wordpress.com from the email address used on the WordPress.com account that you’re trying to log into. We’ll get back to you via email as soon as possible.

  Regards