I lost my website!

  • Unknown's avatar
    matinguliyev · Member ·

    Hello I just created my website calls elektrikonline.net
    And I used plugin wp reset and reset my data. When I reset it, I just lost my website. I have administrator permission inside of my website but it tells me that I have to login to my account. I am don’t remember my password because I have not given any password to my website account. I created my website through wordpress. Domain also. I bought business plan and all the stuffs. Now I lost my upgrade plan and website. It tells me that I have to create new website but I just created before why it keeps asking me the same question. And my website published automatically after resetting my stuffs. I can’t access it anymore. When I want to log in to my account It tells me that I have to type password but that password is not same as my wordpress password. Inside of elektrikonline.net my name “matinguliyev” is administrator and that is my account there. I mean the connection between wordpress and my website is just cut. My website is not connected to my account anymore what do I have to do? This is too essential for me. Help me please.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    The WP Reset plugin is not compatible with our hosting setup on WordPress.com, and using that plugin will break your site.

    https://wordpress.com/support/incompatible-plugins/#database-file-system-altering-plugins

    But it looks like someone has already helped you with this via email. Please reply there if you need any more help with your site.

    I’m closing this forum thread as a duplicate.

  • The topic ‘I lost my website!’ is closed to new replies.