I lost the authenticator app
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Hello,
here I am a validator of translations for the Kabyle language, I translate wordpress.com into Kabyle. My issue concern is that I lost the two-factor authentication app to access it in my account. I would love to find help recovering my account. I am still connected to the account with the smartphone but I can not change my settings and then it asks me to enter the double authentication code. Please, someone could help me.
Thank you.Site: https://wpcomtranslation.wordpress.com.
WP.com: Yes
Correct account: Yes -
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That’s the moment you need to use one of the recovery codes you received when you activated 2FA
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Me ande @zirisut we have the same problème, and we are both validators for kabyle language :(
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Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.
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