I made own 2 domains and made 2 websites with wordpress under 2 different account with the same usename

  • Unknown's avatar

    I bought 2 different domain names from google domains. One was for myself and the other for a family member. Let’s call mine johndoe.com and my fam’s maryjane.com. The username I used for my website let’s say JohnDoe and I used the password let’s say America. I wanted to create a second site under my account but I could not figure it out and for some reason I was brought to create a wordpress account for this domain name so I thought I should use JohnDoe again thinking it will sync to my current account and I used a new password for it let’s call it Alabama. Then when I logged in using JohnDoe as username and America for the password I am brought to johndoe.com admin page. When I logged in using JohnDoe as username and Alabama for password I am brought to maryjane.com and I created an admin account for my fam to come edit whenever they wish. However today they cannot log into that account and I cannot log into my admin account for maryjane.com. When I type my log in info I am brought to johndoe.com (my own website) admin page only. What can I do to change this situation and bring both websites under my one account so that this does not happen?

  • Hi @dreamjitpraphan, it’s hard to give a proper diagnosis without links to the sites, but perhaps this will help?
    https://wordpress.com/support/com-vs-org/

    If you installed copies of WordPress with other providers, they will each be under their own separate accounts. Even if they’re the same username and password.

    If you want to manage multiple sites in one place, and the sites are not hosted here with us, we recommend using Jetpack Manage to access our interface:

    Jetpack

    If you need more help, would you be willing to share the actual addresses so we can check whether they are hosted here or elsewhere? We could redact them from the thread afterward.

  • Unknown's avatar

    Thanks for your time in your response with my question! I really appreciate it. I used google domains for my domain name and I used wordpress to make my website.

    The two websites with accounts with WordPress is

    dreamjitpraphan.com

    and

    garywaddleton.com

  • Unknown's avatar

    I am also paying for WordPress for both of these accounts so I believe I am using WordPress.org

    The only site I can access using my username is dreamjitpraphan.com I also used the same username for garywaddleton.com but I cannot login to it. What I would like help with is to get access to the admin page for garywaddleton.com as well as find a way so that I can have access and manage both websites under one WordPress account.

    I’ve pressed “login with email” but it only send me the login for dreamjitpraphan.com and not garywaddleton.com

    Please help!

  • Unknown's avatar

    I meant WordPress.com

  • Hi, neither of those domains are registered or hosted with WordPress.com. The sites are built using the open-source WordPress software from WordPress.org. But the domains are registered through Google and the sites are hosted there as well.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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