I mistakenly deleted my domain.

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  edmundappiah · Member · Nov 21, 2017 at 7:16 am

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  Hello I mistakenly deleted my domain please help me get it back the domain is edmundappiah.com.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 21, 2017 at 8:20 am

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  Hi there,

  Your domain was bundled with a paid plan and was renewed before you cancelled it, and I see you cancelled both the plan and the domain and were refunded for the recent renewal payment on both.

  Please go to My Site ->Plans and purchase a new plan, and then I can restore the domain for you.

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  edmundappiah · Member · Nov 21, 2017 at 11:03 am

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  I only cancelled the the plan not the domain. I was only refunded for the plan not the domain until it was mistakenly deleted.

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  edmundappiah · Member · Nov 21, 2017 at 12:02 pm

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  Oh I just saw that I have been refunded for the domain too. So I will wait for it to show on my bank statement before I purchase a new plan. I hope you can still restore the domain for me then.

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  kokkieh · Staff · Nov 21, 2017 at 5:04 pm

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  As long as we don’t wait too long – cancelled domains eventually go into redemption and are deleted like expired domains, so we’re not able to restore them indefinitely :)

  Are you planning to still use the domain with your WordPress.com site?

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  edmundappiah · Member · Nov 21, 2017 at 5:26 pm

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  Yes. I want to still use it.

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  kokkieh · Staff · Nov 22, 2017 at 7:15 am

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  Then please let me know once you’ve purchased the new plan and I can restore the domain for you.

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  edmundappiah · Member · Nov 22, 2017 at 10:24 am

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  Alright thanks

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  edmundappiah · Member · Nov 22, 2017 at 8:10 pm

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  Hello, I have purchased a plan now. Can you please go ahead and get me my domain edmundappiah.com Thank you.

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  edmundappiah · Member · Nov 22, 2017 at 11:09 pm

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  Hello Can you please help.

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  edmundappiah · Member · Nov 23, 2017 at 2:02 am

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  Can you please restore the domain for me now.

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  kokkieh · Staff · Nov 23, 2017 at 5:50 am

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  I’ve restored your domain, and your site is showing at the domain again.

  Please let me know if I can help with anything else.

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  edmundappiah · Member · Nov 23, 2017 at 9:26 am

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  Thank you. Blessings

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  kokkieh · Staff · Nov 23, 2017 at 11:20 am

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  Happy to help :)