I nee a phone number for support!
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I would like to renew my domain name and transfer it to my wordpress site. Do you also handle webhosting? I was looking for a phone number for support and can’t find anything.
The blog I need help with is: (visible only to logged in users)
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I have some questions about transferring my domain name. Possibly registering my domain name with you, which is up for renewal with GoDaddy. Also, I need to know if I ought to upgrade to webhosting with you. Why can I not find a phone number so I can call someone?
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Hi there,
There is no phone support here. These are our support options http://en.support.wordpress.com/help-support-options/If you would like to use a domain URL that you already own on the blog hosted by WordPress.com you will first need to register a .wordpress.com blog, purchase an upgrade for it, and set up domain mapping.
WordPress.com does not accept domain transfers but mapping an existing domain is possible. Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.
Please read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
These are the only accepted methods of payment http://en.support.wordpress.com/payment/
Mapping an existing domain costs $13. annually. In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.
If you own a domain then see here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/
Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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