I need a refund

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  aticcersguidetolife · Member · Mar 25, 2021 at 1:57 pm

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  Hi there – I was incorrectly charged an additional £15 when I am no longer a customer of yours. I need this refunding asap. Thank you.

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  supernovia · Staff · Mar 25, 2021 at 7:06 pm

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  Hi @aticcersguidetolife, I see you were refunded a week or so ago for £36.00 — do you have a separate account where the £15 charge occurred? Are you able to log out and log back in as that user?

  Also, that price sounds like a domain name, for what it’s worth; do you know what domain that would be associated with?

  If you don’t know what the charge is about, please use wpchrg.com to securely look up the charge. Then you can contact billing there, or update us here with the relevant address.