I need a refund

  • Unknown's avatar

    This is nothing like I thought. I can’t do anything I need to do.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there –

    Thanks for getting in touch. We can definitely help you with the questions/trouble that you’ve run into. There’s also a specialized team that can build the site for you (those details are on https://builtbywp.com/).

    Looking at the account you’ve contacted us from I can’t find any upgrades or purchases. It seems that the purchase must be listed under a different account, which may also be part of the confusion.

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