I need a refund and a cancellation

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  nathanbrinkman8 · Member · Mar 9, 2020 at 12:41 pm

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  Hello, my subscription renewed and I did not want it to, it also added a domain fee which I was unaware of.

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  staff-doublebassd · Staff · Mar 9, 2020 at 1:50 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Mar 9, 2020 at 2:13 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!