I need a refund for my bold news theme and $99 upgrade

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  etrofatter · Member · Sep 11, 2012 at 4:25 pm

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  After purchasing both the bold news theme and 99 upgrade through the wordpress website, I realized I need to be self hosted to do what my site needs. Bold News also wasn’t appropriate for my needs. I have submitted a cancel/refund request twice now and have received no emails in response from wordpress. How do I receive my refunds?

  Thanks for your help
  Erik Trofatter
  http://www.theoptiontradingacademy.com
  (email visible only to moderators and staff)
  Blog url: http://theoptiontradingacademy.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 11, 2012 at 4:27 pm

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  WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can request a premium theme refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  See here for canceling a bundle purchase > Canceling a Bundle > http://en.support.wordpress.com/bundles/#canceling-a-bundle

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  timethief · Member · Sep 11, 2012 at 4:28 pm

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  This thread has been flagged for Staff assistance as you have already requested your cancellation/refunds.

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  etrofatter · Member · Sep 11, 2012 at 4:29 pm

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  regardless, thank you for the quick response =)

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  staff-blorbo · Staff · Sep 11, 2012 at 5:45 pm

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  I have canceled and refunded your upgrades as requested.

  Please let us know if you need any further assistance!