I need a refund for premium theme

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  terryism1960 · Member · Aug 13, 2011 at 1:25 am

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  I purchased Delicious Magazine today, but could not get it to do what I needed. The font also proved too hard to read. How do I achieve my within-30-day refund?
  Thanks,Terry Byrne

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Aug 13, 2011 at 9:44 pm

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  Since you are asking within the 30-day refund period, you should be able to get to the contact form here to request it http://en.support.wordpress.com/contact/

  Write anything in the search box and when it asks if you found your answer, click “no” and the contact form should appear. If it doesn’t, post back here.

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  jenia · Member · Aug 15, 2011 at 6:47 pm

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  @terryism1960: I refunded your premium theme – please note that it may take up to a week for the refund to appear on your statement.

  I also wanted to let you know that our premium theme customers can get support and customization advice directly from the theme authors in the members-only Premium Theme forums, in case you decide to try another premium theme in the future. That forum also has tips for the use of most popular themes.
  https://en.forums.wordpress.com/forum/premium-themes

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  laasgeel · Member · Aug 19, 2011 at 1:18 am

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  I purchased Delicious Magazine today, but could not get it to do what I needed. The font also proved too hard to read. How do I achieve my within-30-day refund?

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  airodyssey · Member · Aug 19, 2011 at 1:22 am

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  @saleebaan: According to this support document, you should be able to request a refund directly from your dashboard.