I need access to this again

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  farmer9111 · Member · Jun 23, 2023 at 10:19 am

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  I need to get the backup files for this website, as well as be able to login to the account @ (email visible only to moderators and staff) which owns the website.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Jun 23, 2023 at 2:17 pm

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  Good Morning –

  I’ll be glad to help. Please explain what you’re planning to do with the back up material. That’s going to help us have a clear understanding of the best way forward.

  Generally speaking, you don’t have to worry about back ups on WordPress.com. It’s built in to our managed hosting environment and our team handles all the back end, heavy lifting, involved with your project.

  This is how you create an export file of the site:

  

  Export Your WordPress.com Site

  in WordPress.com Support

  6 min read

  You can move your WordPress.com site’s content to a new home on the internet using the Export tool. Your site’s content is downloaded into an XML file (a type of file used to transport data) that you can then import to another WordPress.com site, another WordPress host, or even another platform. This XML file (also referred to as WXR file) contains your posts, pages, comments, categories, t

  Please write back with any other questions. We stick close by and are always glad to help.