I need an invoice ASAP please

  • Unknown's avatar
    tutorrobingibbons · Member ·

    Search By Payment Details:

    TRANSACTION ID ON BANK STATEMENT
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    FULL NAME ON THE CARD
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    DATE CHARGED
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    CARD’S LAST 4 DIGITS
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    AMOUNT
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    Searching For Your Transaction …
    Found it!
    This was a charge for:

    WordPress.com Business
    amelia686765839.wpcomstaging.com

    View your receipt

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    When I click view receipt- I get an error.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    Hi,

    For security reasons, I’ve removed some of the private info you posted.

    The issue is likely that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to view those details.

    If you do not have access to that second account, here are a few options:

    Account recovery overview – https://wordpress.com/support/account-recovery/
    Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
    Account recovery form – https://wordpress.com/wp-login.php?action=recovery

    Let us know if anything is unclear or you have any further questions.

  • The topic ‘I need an invoice ASAP please’ is closed to new replies.