I need an URGENT help on payments

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  rtortima · Member · Sep 30, 2016 at 11:49 am

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  I had to create another account to be able to contact WordPress. The fact is I have just been charged an unauthorized amount to my email (email redacted), based on a url I once created in WordPress (capitalbrazuca), but thought had been deactivated long ago…I would like to have it solved as soon as possible.

  Raul.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Sep 30, 2016 at 6:06 pm

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  Hi Raul –

  I’m happy to help you with this.

  We will need you to contact us from the account where the charge occurred. If you need help accessing that account please use this form.

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  rtortima · Member · Sep 30, 2016 at 6:11 pm

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  Exactly, I have already tried it. None of the 2 options (Transaction ID nor Activation URL) seem to be validating ok.

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  staff-zinnia · Staff · Oct 3, 2016 at 2:36 am

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  Hello –
  I’ve sent an email to your address on this account. Let me know if you do not receive it.