I need domain to be cancelled

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  truthbetold275 · Member · Nov 27, 2017 at 5:26 pm

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  I need my domain to be cancelled

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  avydun · Staff · Nov 27, 2017 at 5:31 pm

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  If you bought a custom domain with WordPress.com and want a cancelation, you can use the Manage Purchases section available here. https://wordpress.com/me/purchases/

  If your domain purchase is not older than 48 hours, you will be eligible for a refund. This page should confirm that information. https://en.support.wordpress.com/refunds/

  I hope this helps. Feel free to get back if you have questions and I will be keen on helping you through it!

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  fstat · Staff · Nov 28, 2017 at 9:02 am

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  Hi there,

  I don’t see any domain registered under the account you’re using to post to this thread. If you have registered a domain under a different account please log-in into that account and post to this thread so I can help you with the cancellation.

  Also, it would be really helpful if you could let me know your domain name.

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  truthbetold275 · Member · Nov 28, 2017 at 2:10 pm

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  I am not sure what happened I think it may be under my email (email visible only to moderators and staff)

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  fstat · Staff · Nov 28, 2017 at 2:36 pm

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  The email you provided is linked to the account you’re already using to post to this thread and there’s no domain associated with it.

  Can you please let me know the domain name so I can have a look?

  Thanks!

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  truthbetold275 · Member · Nov 28, 2017 at 2:38 pm

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  workinprogress18.com

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  truthbetold275 · Member · Nov 28, 2017 at 2:38 pm

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  workinprogress18.com

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  fstat · Staff · Nov 28, 2017 at 2:40 pm

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  This domain is owned by another WordPress.com account. If you’re the owner of that account please log-in to that account and post to this thread so I can help you cancel the domain.

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  truthbetold275 · Member · Nov 28, 2017 at 2:50 pm

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  I do not think I am but I was charged 96.00 for it. What email is it under?

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  fstat · Staff · Nov 28, 2017 at 3:09 pm

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  I can’t disclose the email of another WordPress.com account due to security reasons.

  I have sent an email to the owner of the domain asking to verify the cancellation. If you have access to that email address please reply to it.

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  truthbetold275 · Member · Nov 28, 2017 at 3:12 pm

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  Ok I did not get an email. So I dont think this is mine. Does the email have my name in it? I am so confused why I would be charged

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  truthbetold275 · Member · Nov 28, 2017 at 5:11 pm

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  ?

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  fstat · Staff · Nov 29, 2017 at 9:40 am

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  Can you please check any other email accounts you may have?

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  truthbetold275 · Member · Nov 29, 2017 at 2:08 pm

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  I have checked every email I have.

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  truthbetold275 · Member · Dec 13, 2017 at 3:30 pm

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  Hello I have still not heard anything. I have not received an ema