I NEED HELP

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  hardscapesupplies · Member · Feb 8, 2023 at 4:13 pm

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  I cannot login to another site i manage and the site is broken…
  the site is http://www.pbcharity.org

  i was trying to assign a new home page and in the settings i made http://www.pbcharity.org/home/ the home page which crewed the whole site up. can you PLEASE help..
  the login info i have is:

  REDACTED

  I have been trying to switch the email to mine (email visible only to moderators and staff) for years because the other email associated is gone… please help :

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Feb 9, 2023 at 4:13 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It means we can’t help with fixing this site, as it’s currently out of scope for the support we provide. However if you would want us to help, to provide daily backups, and our 24/7 support service (among other things), you could of course migrate over from your current host and use our Business plan! We have information about all that it offers here:
  https://en.support.wordpress.com/plan-features/business-plan/

  This is how it’s possible to import this site: https://wordpress.com/support/import/import-an-entire-wordpress-site/#import-from-self-hosted-word-press

  I hope this is useful knowledge so far.