I need help

  • Unknown's avatar
    onedripmedia · Member ·

    I made a mistake I need to put onedripmedia.com to transfer my current site from square space. I already did the transfer please help.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    There does appear to be something off with this domain. I wanted to let you know that we’re looking into this, and we’ll get back to you here as soon as possible. Rest assured, your domain will not be canceled while we’re looking into this.

    I appreciate your patience in the meantime. Thanks!

  • staff-zinnia · Staff ·

    I wanted to send a quick update so you know we haven’t forgotten about this. We are waiting for our team to do a deeper investigation of what the problem may be. Since it is the weekend, though, we have not heard back. Thanks in advance for your patience as we sort this out.

  • Unknown's avatar
    aisajib · Member ·

    Good news!

    We’ve been able to fix the issue with the domain for you. The domain is all set, but I see that it currently has the following nameservers:

    dns1.p01.nsone.net
    dns2.p01.nsone.net
    dns3.p01.nsone.net
    dns4.p01.nsone.net

    Did you want to use the domain with your WordPress.com site? If yes, please follow these two steps:

    1. Click this link → Click “Name servers” → toggle the “Use WordPress.com name servers” option.
    2. Wait a few hours. This change can take up to 72 hours.
    3. Follow the steps below to set your domain as the primary address on your WordPress.com site.
    WP
    Domains » Set a Primary Address
    in WordPress.com Support
    2 min read
    Your primary site address is the domain that people will see in their browser’s address bar when they visit your site. It is the address you use to promote your website. With a WordPress.com plan, you can set a custom domain as the primary site address. Without a paid plan, all custom domain(s) on the site will automatically redirect to your free .wordpress.com or .wpcomstaging.com site address

    Once all of that is done, you’ll be all set. :)

    On a separate note, I noticed you don’t have any email services connected to this domain. Would you like to have a professional email address that ends in @onedripmedia.com? If yes, feel free to check out Professional Email, which you can get free for the first three months.

    Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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