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Forums / I need help accessing an account to delete it?

I need help accessing an account to delete it?

  • Unknown's avatar
    mundanelyhaley · Member · Apr 15, 2015 at 8:38 pm
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    I tried to delete my site but it still exists and I can’t access it. I am getting emails of people liking and commenting on posts on mundanelyhaley.wordpress.com, which was mine, but I wanted to delete it. I tried to delete it. But I think I only deleted my access to it somehow. Please help me fully delete this page.

  • Unknown's avatar
    micawbr · Member · Apr 16, 2015 at 2:38 am
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    You may need staff assistance for that issue. I’ve tagged this post for their review.

  • Unknown's avatar
    timethief · Member · Apr 16, 2015 at 2:57 am
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    What is the URL of the blog being referred to?

    This is the model for an Admin log in link
    https://INSERT_NAME_OF_BLOG_HERE.wordpress.com/wp-admin/

    The blog’s owner must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard
    to renew upgrades,
    or to transfer blogs and the upgrades to another username account, or to use the lost password link or account recovery form,
    and/or to delete the blog.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword Then you can check every one of your email accounts to see where the email is sent to.

    Your last resort for obtaining access is to complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery with as much information as possible and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access. They do have a backlog so patience is required while waiting for a response for the Account Recovery Team.

  • Unknown's avatar
    timethief · Member · Apr 16, 2015 at 2:58 am
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    re: What is the URL of the blog being referred to?

    Oops! https://mundanelyhaley.wordpress.com
    The Admin link is https://mundanelyhaley.wordpress.com/wp-admin/

  • Unknown's avatar
    timethief · Member · Apr 16, 2015 at 3:01 am
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    After you gain access to the blog see here to delete it http://en.support.wordpress.com/delete-site/ To prevent accidental or inadvertent deletion of blogs, there are multiple warnings given that blog deletion is permanent and irreversible. Lastly, a verification link is sent in an email and must be clicked to delete a blog. If clicking that link does not work then copy and paste it into your upper browser window and click. Once clicked the URL is gone forever.

    Deleted blog URLs are not recycled, regardless of who registered and deleted them and no exceptions are made.
    http://en.support.wordpress.com/recycling-blog-names/

    Alternatively, to change blog visibility to private go to > Settings > Reading scroll to Blog Visibility and choose option 3 . See the guide here http://en.support.wordpress.com/settings/privacy-settings/

  • Unknown's avatar
    siobhyb · Member · Apr 19, 2015 at 3:25 pm
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    Hi there!

    It seems there was a glitch in our system, which correctly removed you as a user on mundanelyhaley.wordpress.com but didn’t remove the site when you went through the steps to delete it. As you’re the original owner of the site and this looks to be a fault on our end, I’ve restored your as a user so that you can attempt to delete the site again via this link:

    https://mundanelyhaley.wordpress.com/wp-admin/tools.php?page=delete-blog

    To help give us an idea of what went wrong here: Can I ask if you remember the steps you originally took to delete that site? Our records indicate that you also tried to change the site address at the same time, and I’m wondering if this has something to do with it.

  • The topic ‘I need help accessing an account to delete it?’ is closed to new replies.

Tags

  • Account Recovery

About this topic

  • In: Support
  • 4 participants
  • 5 replies
  • Last activity 11 years
  • Latest reply from mundanelyhaley

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