I need help accessing this domain

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  bmcwalker0514 · Member · Jul 24, 2023 at 3:46 pm

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  I purchased this domain some time ago, but I have lost access to it.

  Self-declared URL: brandonmecella.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  saadahsan · Member · Jul 25, 2023 at 8:05 am

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  Hello there,

  We are deeply sorry to hear that you’ve lost access to your website. We understand how distressing and inconvenient this situation can be, and we’re committed to resolving it as swiftly as possible.

  Rest assured, we’ve already informed our moderator team about the issue, and they are actively investigating the matter. Our top priority is to regain access to your website and restore your content and functionality.

  Thank you for your understanding, and we sincerely apologize for any inconvenience this has caused you. Your satisfaction is our priority, and we are committed to resolving this matter to your utmost satisfaction.

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  staartmees · Member · Jul 25, 2023 at 9:59 am

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  As you have a paid plan, it’s very easy to restore access to the account owning that site by using the Transaction ID at https://wordpress.com/support/account-recovery/#account-recovery-form