I need help changing my password. the link always takes me to Twitter, and I do not do Twitter

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  arniebro · Member · May 21, 2018 at 2:51 pm

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  My website was sabotaged by an SEO from another country that I terminated.
  I am having trouble resetting my password.

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  staff-zinnia · Staff · May 21, 2018 at 5:08 pm

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  Hi – What’s the site address?

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  arniebro · Member · May 24, 2018 at 3:02 pm

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  Hi Liz,

  Thank you for your email.

  Is there an un-complicated way for this 86 year old man to change my password?

  I jumped through the necessary hoops, but it took two days to get a reply and a code from WordPress. It included a code, but said it would de-activate in one hour.

  Best regards,

  Arnie Brown

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  gemmacevans · Member · May 24, 2018 at 3:29 pm

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  Hi Arnie,

  If you send me a link to the site you need to reset the password for, I can point you in the right direction :)

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  arniebro · Member · May 24, 2018 at 5:55 pm

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  Link: http://arniebrown.com

  Thank you for your help.

  arnie brown

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  supernovia · Staff · May 24, 2018 at 10:36 pm

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  Thank you, Arnie. We asked because we couldn’t see any sites attached to this account, plus you’re already logged in, so it must be some other account you’re trying to access.

  I’ve confirmed that arniebrown.com is a hosted by GoDaddy. I’m guessing you’ve already tried the lost password function:
  https://www.arniebrown.com/wp-login.php?action=lostpassword

  If that isn’t working, then there *are* steps you can try, but they are a bit more complex. And unfortunately since the site isn’t hosted here with us, we aren’t able to complete them on our end. But you might be able to get some help from GoDaddy if you show them these options:
  http://codex.wordpress.org/Resetting_Your_Password

  Just be sure you have backups if you need to edit any files or data. Good luck!