I need help, I lost my website which I know I found it the Ecommerce is from WooCommerce.

• 

  starsecretsusagmailcom · Member · Feb 17, 2022 at 7:01 pm

  • Copy link
  • Add topic to favorites

  I lost my website when I transfer to Shopify I need to know how it can be back to me my own IP is my mistake I transferred I don’t know why and no pops up or warning sign to say not continue it may lose your own store. I cried. It is possible I can make a call to WooCommerce? my telephone number is Please, help me. ~ Star

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  starsecretsusagmailcom · Member · Feb 17, 2022 at 7:29 pm

  • Copy link

  I need someone I can talk to, please help me. thank you!

• 

  staff-blorbo · Staff · Feb 17, 2022 at 7:54 pm

  • Copy link

  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/