I need help mapping a domain for an account transferred to me

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  txcanoeman · Member · Jan 5, 2013 at 6:12 pm

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  I own sanantoniobe.wordpress.com originally under my business account thepachinkoman. I have recently separated several blogs including this one to be under my personal account txcanoeman. My domain mapping for it is about to expire. I want to renew it but am unable to. I think this might be because I switched ownership from thepachinkoman to txcanoeman. Can you help me please?

  Thanks. Billy Connolly. 210-896-8545 (email visible only to moderators and staff).

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Jan 8, 2013 at 8:44 pm

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  Hi there,

  I can’t find a user for thepachinkoman – was this the username you had your upgrade under? Is that a WordPress.com address?

  Thanks for the clarification!

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  bettyschenfeldphotography · Member · Jan 16, 2013 at 7:08 pm

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  I need to know how to cancel what I paid 5 minutes ago and I want to cancel everthing so I can start over

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  zandyring · Staff · Jan 17, 2013 at 3:49 pm

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  Hi Betty,

  For cases of refunds and cancellations, it’s best to start a fresh thread. But I’m happy to help you this time here :)

  You can cancel and refund yourself by going to your blog dashboard and navigating to Store > My Upgrades:
  https://bettyschenfeldphotographydotorg.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Under the upgrade you’d like to cancel, you can click on “cancel and refund” – your refund will reappear on your bank statement in about 7 days.

  Cheers!

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  txcanoeman · Member · Jan 21, 2013 at 4:05 am

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  Hi Zandyring,

  I’m sorry for the confusion. I mixed up my email and my user name. My user name was Vintagepachinko, not thepachinkoman. Hope that helps.

  Billy

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  txcanoeman · Member · Jan 21, 2013 at 4:17 am

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  cancel that Zandyring. I think it was a browser issue. I couldn’t see a submit button in Safari but just tried in Firefox and was able to renew.
  thanks
  Billy

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  zandyring · Staff · Jan 22, 2013 at 5:05 pm

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  Billy,

  I’m glad you were able to work through this!

  I’ve made a note about the Safari button not appearing. Cheers!