I need help migrating my subcribers
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I’m trying to use Jetpack plug in to migrate my subscribers to my self-hosted site, and I’m not having any luck with the instructions that came with Jetpack. It says under your Jetpack-installed site to click on settings and then click on migrate followers at the bottom. I’m not seeing “migrate followers” on either of my sites.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Sorry for the trouble! I’d be happy to help you migrate your subscribers to your self-hosted site. However, I noticed that on our end your self-hosted site is listed with its temporary address (ending in /~metamou2), instead of the real address at metamorphpublishing.com.
To fix that, can you please go to the Jetpack section of your self-hosted site’s dashboard, disconnect it from WordPress.com (at the bottom of the page), and then reconnect it? That will refresh the address on our end.
That way, we can make sure your subscribers are migrated to the right place. :) Please let me know once that’s done and I can migrate those subscribers for you.
I also want to highlight that after the migration, your email followers will continue to receive email updates, and your WordPress.com followers will continue to see your new posts in the Reader (but won’t automatically receive email updates). If your WordPress.com followers would like to receive email updates, as well, they can subscribe via email on your new blog.
Please let me know if you have any questions about that!
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Ok, I’ve reinstalled the Jet pack and I actually got a message from it this time asking it’d I wanted to connect with my site. I didn’t get that last time so it should work.
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That worked perfectly. Thanks for letting me know!
I just started migrating your subscribers, so they will appear on your self-hosted site soon. Please let me know if I can do anything more to help. :)
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