I need help recovering my website

  • Unknown's avatar
    alistair54ee277fc4 · Member ·
    • I own oxbridgeestonia.org
    • DNS now points to WordPress
    • the site shows a WordPress error page
    • I no longer know which WordPress account manages the site
    • I control the domain at Namecheap

    The blog I need help with is: (visible only to logged in users)

  • staff-lexi · Staff ·

    Hi there,

    I looked into this and the domain oxbridgeestonia.org is not currently connected to any WordPress.com site. It appears the domain’s DNS records (managed at Namecheap) are pointing to WordPress.com servers, which is why you are seeing an error page here.

    To resolve this, you would need to update the DNS settings at Namecheap. You can either:

    • Point the DNS to wherever your actual website is hosted, or
    • Remove the WordPress.com DNS records if they are no longer needed.

    If you believe you had a WordPress.com account associated with this domain but can no longer remember the login details, you can try the account recovery form here: https://wordpress.com/wp-login.php?action=lostpassword

    If you need further help that involves account-specific details, feel free to reach out to us directly through help@wordpress.com — that way we can assist in a private channel.

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