I need help setting the domain. It should be handsonhomeservices.com

  • Unknown's avatar

    I need help setting the domain. It should be handsonhomeservices.com. it had the work word press in there so I upgraded only to find it not work. Gotta say. I’m probably going to cancel everything because there is no phone support. This is a pain in my ass. Please respond but you won’t

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, I’ve tagged WordPress.com staff to help you with this issue so they will respond soon: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

    Hope this gets sorted quickly!

  • handsonhomeservices –

    Good morning!

    I’ve had a look and can see you’ve mapped handsonhomeservices.com to your WordPress.com account. The next step is going to be switching the name servers over to us, that will tell the internet to load your WordPress.com site with the domain.

    Currently, the domain is still pointed to Domain Control.

    Contact GoDaddy if you need help setting those name server records, they’ll be able to help you with that since the domain was registered through them. Let them know that you need the name servers for handsonhomeservices.com to be set to:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    After you get those set the site will switch over to show your WordPress.com site. It can take a few days, but typically it will happen pretty quick.

    If you like, I can check to make sure that the name servers are set correctly after you hear from GoDaddy.

  • Hi torres126 –

    Thanks for the help here. Don’t forget to do a whois search on domains. That would’ve shown you that the name servers weren’t pointed to us at WordPress.com.

  • Unknown's avatar

    staff-zinnia Got it, thanks for the heads up. 👍

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