I need help with a plug in I bought

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  sassnfrasshome · Member · Jan 29, 2022 at 11:13 pm

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  FmeAddons the customer can add files plug in I have added it to my site its working fine on desktops but not showing up at all on phones
  http://www.sassnfrass.com

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  sassnfrasshome · Member · Jan 29, 2022 at 11:14 pm

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  The site I am needing help is http://www.sassnfrass.com
  the plug in works fine on laptop but not phone devices

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  staff-sheva · Staff · Jan 30, 2022 at 6:25 pm

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  Hi @sassnfrasshome,

  It looks like sassnfrass.com is hosted with HostGator: https://gwhois.org/sassnfrass.com+dns

  I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, HostGator uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact your HostGator and/or the plugin author for further support.

  I hope that points you in the right direction.