I NEED HELP WITH JETPACK
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I have had an issue since September 11th and have been waiting for your team to get back. Please help! There was an error with an update and we had to reinstall the plugin. We lost all of our subscriber data! This happened once before and you got it fixed. Can you please get back to me? Thanks!
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Hi there,
Please post in the Jetpack support forums.
There are two forums here: http://jetpack.com/support/
and here: http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then you can file a Jetpack support ticket here: http://en.support.wordpress.com/contact/?jetpack=needs-service
Also, please note that if you are using the Jetpack plugin, then your site is on WordPress.ORG. This forum supports WordPress.COM. Information on the differences can be found here.
The WordPress.ORG support forum is here: https://wordpress.org/support.
Apologies for not being able to help with your issue in this forum. -
My apologies, one of my links did not come through.
Information on the differences between WordPress.ORG and WordPress.COM can be found here: https://en.support.wordpress.com/com-vs-org/.
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