I need help with my email

  • Unknown's avatar
    smartofficeal · Member ·

    I am not receiving emails from my official email address

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy –

    I see the issue. Looking at the account you have connected your domain, and added a professional email account. This is a great start! However, in order for those to work you’ll need a hosting plan.

    I’m happy to put a coupon in your cart with the desired plan since you’ve already paid for the email and domain connection.

    The options range from $4/month to $45/month – we can help you pick the right one for your project. A general overview is available on https://wordpress.com/pricing/

    If there are no plans to sell through the site then I’d start on the $4/month personal plan. Notice that you save 56% on the price by paying for the year, versus monthly.

    On WordPress.com we provide a managed environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation with a separate hosting provider, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

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