i need money back for 48usd
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48usd, how to return my money? ngryise, for this one, i didn’t see money back, my email: (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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While we are waiting, please review this support guide on how to initiate a refund: https://en.support.wordpress.com/refunds/ Let me know how that goes.
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Hi there,
I can see we issued the refund on October 17. You can see a receipt for the refund here:
https://wordpress.com/me/purchases/billing/
Refunds usually take about 7-10 business days to appear in your account.
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my email: (email visible only to moderators and staff), i paid 48usd, the information show 30usd return, now i didn’t get 30usd, and also 18usd for ngryise , this whois, no message for return!
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If you check your billing history you can see that we have also refunded you the $18.:
https://wordpress.com/me/purchases/billing
Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.
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do you have email? i can send by attachment, only 18usd returned, i go to the bak to check again! still only 18usd returned, that day still 30usd not returned!
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that day i cost 30usd+18usd, total 48usd, only 18usd, can you understand? why that 30usd not returned? any one can help???
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Hi there,
If you check your billing history here:
https://wordpress.com/me/purchases/billing
You’ll see that we have refunded you $30 on October 17 and $18 two days later, on October 19.
Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.
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