I need my domain name unmapped from my blog

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  mortalesports · Member · Oct 2, 2015 at 4:00 pm

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  Hello,

  My domain, mortalesports.com, needs to be unmapped from my blog. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 2, 2015 at 4:02 pm

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  You have to be logged in under the exact same username account that registered the blog and purchased any upgrades for it to cancel them.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  For Staff assistance we type modlook into the sidebar tags on forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  mortalesports · Member · Oct 2, 2015 at 4:05 pm

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  I’ve done that. The domain now goes to the free blog. I don’t want it to do that.

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  timethief · Member · Oct 2, 2015 at 4:10 pm

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  Exactly what do you want to accomplish please? Post it here so Staff can read it when they get to this thread.

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  mortalesports · Member · Oct 2, 2015 at 4:13 pm

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  I want the domain to not be mapped to my blog. It was intially registered here with their premium memebership, but they didn’t have the tools I needed and it felt very restrictive in what I could do for my site. So I cancelled the membership but kept the domain registered here, now when I’m trying to edit stuff on bluehost it keeps redirecting me to my free wordpress blog.

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  timethief · Member · Oct 2, 2015 at 4:18 pm

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  Thanks for the clarity. Staff will help you with this as soon as they can.

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  timethief · Member · Oct 2, 2015 at 4:20 pm

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  Please provide this info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  While you are waiting for a Staff response you can download and use another browser here http://browsehappy.com

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  timethief · Member · Oct 2, 2015 at 4:20 pm

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  Oh no! I just posted that comment into the wrong thread. Please ignore it.

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  supernovia · Staff · Oct 3, 2015 at 12:41 am

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  Hi @mortalsports, if you’ve just pointed your domain to Bluehost, please give it a few hours for the settings to take effect.

  Also, you will want to keep your domain as primary here. That will redirect the WordPress.com site to the new bluehost site.

  Once the domain has been registered for 60 days, you can also transfer the registration to Bluehost if you’d like. Here’s how:

  Transfer a Domain to Another Registrar