I need my FTP details and I need an archive file of the files and the database of your website

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  raelikesfroot · Member · Feb 17, 2017 at 2:53 pm

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  I need my FTP details and I need an archive file of the files and the database of your website, please

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 18, 2017 at 6:23 pm

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  WordPressdotcom sites do not have FTP access nor access to the database.

  In order to download a copy of your existing content, you can follow these instructions to do so: https://en.support.wordpress.com/export/

  If you are moving to a standalone install of the WP (org) software, you may wish to review this guide https://move.wordpress.com/

  Let us know if you need more help with that.