I need my password and my email adress is not working anymore
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I cant get access to my wp /www/exiles/wp (connected to annex.no or http://www.exiles.nu)
because my email server is not existing anymore and the password are sent there. I dont remember my password and I cant make a new one with the non existing mail adress. So what can i DO? -
If you cannot remember the login information for a WordPress.com account, and do not have access to the email address associated with the account, your best bet is to try the account recovery process here:
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I dont remember any of the three requirements. And wordpress.com says I might have wordpress.com but i Have not. If my phone number are available in exiles word press site then maybe you can provide me with the code?
The old email adress: (email visible only to moderators and staff) is not available any longer. The mail server is not existing anymore. I can therefore not use this to get access.
My new mail adress is (email visible only to moderators and staff)
The original webadress for the project Exiles was: http://www.exiles.no I forgot to pay and it was taken by someone else. I then made http://www.exiles.nu So now the page are connected to exiles.nu who are redirected to or from http://www.annex.no
I got the domain: http://www.exiles.no back again and I want to update the page again and go in to word press and make changes.
Can it help if I send you a copy of my passport? You can also search for it online and you will find out that both exiles.no and exiles.nu are mine. I have a webhotel for annex.no who host the files for exiles wp. My phone number is (redacted)
I hope this will help.
I am an artist and exiles was a artproject in Norway.Best regards
Mona Bentzen
Oslo
Norway -
Hi Mona,
exiles.nu is actually a WordPress.org site hosted by Domeneshop, rather than WordPress.com:
The username and password for your account on exiles.nu is stored on Domeneshop servers, which means we do not have access to that information. Please contact them for help if you are unable to login or reset your password —the WordPress.com account recovery form won’t help in this case, sorry about that.
The WordPress.org support forums will be the best place to post if you still need more advice after speaking to Domeneshop:
https://wordpress.org/support/forums/
Also, I’ve removed the phone number you shared here as these forums are a public place.
Please let me know if you have any questions.
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Hi again, I dont think it was wordpress.org cause I did not have to download wordpress on my computer. And also I bought extencion. I made a private worpress.com and logged in. This looks like the the site I have for Exiles.
I contacted domeneshop.no and they told me that they dont have any password or username for my wordpress.Could you please look in to it again?
The name of the site was originally http://www.exiles.no it might be it is that still, but today it is conntected to http://www.exiles.nu and redirected to http://www.annex.no
Best regards Mona Bentzen
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Hi Mona –
These sites are not on our service. I’ll share the public facing data on them though, in hopes it will help you get to the right place for help.
exiles.no
registered at REG812-NORID
pointed to ns01.one.com and ns02.one.comexiles.nu
Registrar Domeneshop AS
Name servers pointed to
ns1.hyp.net
ns2.hyp.net
ns3.hyp.netannex.no
Registrar REG42-NORID
Name servers pointed to
ns1.hyp.net
ns2.hyp.net
ns3.hyp.net
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