I need my subscribers moved to Jetpack

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  caitflandersauthor · Member · Oct 14, 2012 at 9:56 am

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  I recently moved my blog over to a self-hosted site. I installed Jetpack and now I need my old subscribers moved over to it. My new host told me to contact WordPress Support and ask them to do it but I can’t seem to find a way to contact anyone. Thoughts? Help?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 14, 2012 at 5:58 pm

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  Please provide both URLs and Staff will transfer your email subscribers from your WordPress.com blog to your WordPress.org install for you. Note: Followers using the WordPress.com Reader cannot be transferred.

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  caitflandersauthor · Member · Oct 14, 2012 at 7:13 pm

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  Thanks for your reply. Are these the two URLs you mean:

  blondeonabudgetdotca.wordpress.com (old)
  blondeonabudget.ca (new)

  No worries about losing the WP readers.

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  timethief · Member · Oct 14, 2012 at 7:19 pm

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  Thanks your for the URLs. Please be patient while waiting for Staff to make the transfer for you. :)

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  coffeemanmatt · Member · Oct 14, 2012 at 9:08 pm

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  Hi,

  I’ve transferred the subscribers as requested.

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  caitflandersauthor · Member · Oct 14, 2012 at 9:12 pm

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  Thank you so much!

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  coffeemanmatt · Member · Oct 14, 2012 at 9:25 pm

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  You are quite welcome – have a great day!

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  caitflandersauthor · Member · Oct 17, 2012 at 12:37 am

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  Hi again,

  When my readers get email notifications for any new comments, and try to click the “Reply” button in their inbox, they are getting an error saying the browser cannot find “cait.nutsandboltsmedia.com”.

  I’m not even sure where they would be getting that URL from… maybe it’s something I can fix in Jetpack but I thought I’d find out if that was a result of moving them over and if that could be changed or not.

  Thanks!

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  thekaydays · Member · Oct 23, 2012 at 6:38 am

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  Coffeemanmatt,

  Can you please shift my subscribers as well? From thekaydays.wordpress.com to thekaydays.com? Thanks in advance!

  Kay

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  shirin107 · Member · Oct 25, 2012 at 12:45 am

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  I also need my subscribers moved.. would be so helpful! I have been trying to do this for a couple of weeks.

  When my site was on wordpress.com it was the same url as now (www.thesaffronlife.com). Same website, but now it is on wordpress.org.
  Also,does this transfer any wordpress.com followers to the blog?

  Let me know and thank you in advance!
  Shirin

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  timethief · Member · Oct 25, 2012 at 12:47 am

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  As I stated above in this thread Staff will transfer your email subscribers from your WordPress.com blog to your WordPress.org install for you. Note: Followers using the WordPress.com Reader cannot be transferred.

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  timethief · Member · Oct 25, 2012 at 12:48 am

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  @Sirin
  You were answered in two other threads. Please see:
  https://en.forums.wordpress.com/topic/please-migrate-subscribers-from-com-to-org?replies=7#post-1019225
  https://en.forums.wordpress.com/topic/somebody-please-help-move-wordpresscom-blog-to-wordpressorg?replies=12#post-1019224

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  shirin107 · Member · Oct 25, 2012 at 12:49 am

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  I just read that the followers can’t move over.. so is there any way to update those followers to somehow have them sign up on my new blog.. how do i message them..
  thank you!!

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  timethief · Member · Oct 25, 2012 at 12:50 am

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  There is no other way that Staff or Volunteers can assist you with those followers using the WordPress.com Reader.

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  shirin107 · Member · Oct 25, 2012 at 12:52 am

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  Ohh.. so we just lose them? Ok… too bad! But thank you for the response! very helpful..

  I will await staff to help with my email subscribers..

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  staff-blorbo · Staff · Oct 25, 2012 at 6:14 pm

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  blondeonabudgetca, I am sorry that your thread was hijacked. These folks have been helped elsewhere in their own threads.

  What do you have set for your blog’s two URLs (Site URL and WordPress URL) at Settings -> General in your blog’s Dashboard?

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  caitflandersauthor · Member · Oct 25, 2012 at 7:39 pm

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  No problem, macmanx! They are both set to http://blondeonabudget.ca – is that wrong? My host provider set it up for me.

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  staff-blorbo · Staff · Oct 25, 2012 at 7:53 pm

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  That should be fine, and that’s what we have on this end too. Which version of Jetpack are you running?

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  blindpigofasheville · Member · Oct 25, 2012 at 9:37 pm

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  I need to have my email followers transfered to my new self-hosted wordpress.org site. I have Jetpack installed and it’s all link up to the old WP.com site. Here are the urls:

  blindpigofasheville.wordpress.com [old site]

  blindpigofasheville.com [new site]

  Thanks!

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  staff-blorbo · Staff · Oct 25, 2012 at 9:39 pm

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  We’re working on an issue with blondeonabudgetca in this thread, please start your own: https://en.forums.wordpress.com/forum/support#postform