I need phone support and details on the plans

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  dogearedbooksreviews · Member · Aug 15, 2015 at 5:49 pm

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  I can’t find any details on what is included in the plans. Only very basic info is given. I need details in order to make a decision.

  I paid WIX for a premium plan and got ripped off, everything cost extra, even after paying them 300$ a year.

  What exactly is included with each plan and what costs extra? Can I use html, is a comment section available, can readers share my posts, I need to know everything that I am paying for.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 18, 2015 at 11:24 pm

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  There is no phone support. All support docs are at http://support.wordpress.com
  Type help getting support into the searchbox and click
  https://en.support.wordpress.com/?s=help+getting+support
  Results https://en.support.wordpress.com/help-support-options/

  In addition to support options linked to above we can email
  help@wordpress.com
  or
  support@wordpress.com

  WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images.

  Free features that apply to all blogs hosted here are listed at https://en.wordpress.com/features/

  See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.

  Premium bundle details, includes a custom domain and domain mapping http://store.wordpress.com/plans/premium/
  A free blog and free features https://en.wordpress.com/features/
  A custom domain
  Advanced customization
  Store dozens of videos
  13 GB of space
  No Ads
  Direct Email support

  Business bundle details, includes a custom domain and domain mapping http://store.wordpress.com/plans/business/
  A free blog and free features https://en.wordpress.com/features/
  A custom domain
  Advanced customization
  50+ premium themes included
  eCommerce
  Store Unlimited videos
  Unlimited space
  No Ads
  Live Chat support
  Google Analytics

  Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.

  We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/

  Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading