I NEED SOMEONE TO CONTACT ME IMMEDIATELY
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I have 2 accounts with you guys an old account from 2013 which somehow I can access and a newer account from 2015/2016 which I have paid for sites on and CANT access!!! Somehow my email addresses are all screwed up and I need everything merged and put together or I want complete refunds for ALL SITES!!!!! I am BEYOND DISGUSTED and there is zero way to contact you people if you can’t get into your log in information!!! My email address is (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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Note:
https://en.forums.wordpress.com/profile/crystaltealYou must be logged in under the exact same username that registered the site to be able to access the site. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
*Replace NAME_OF_BLOG in that URL with the actual name of your blog.
I recommend bookmarking that link or memorizing it.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordIf required use the account recovery form
https://en.support.wordpress.com/account-recovery/
https://en.support.wordpress.com/account-recovery/#account-recovery-formConfirm Primary Blog Settings
You’ve set a different domain (inspirationsbycrystalteal.com) as primary for inspirationsbycrystalteal.wordpress.com. Although you can map more than one domain to your blog, only one can be primary. To read more about setting a primary domain, please see this documentation.
http://en.support.wordpress.com/domain-mapping/#setting-the-primary-domainand there is zero way to contact you people
All support docs are at https://en.support.wordpress.com/
re: Getting WordPress.com Support
If you wish to contact Staff on any matter rather than posting details into a support thread like this one, and tagging a support thread with modlook as you have already done please read on.
How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
All support docs are at https://en.support.wordpress.com/, and that link is found on every page in this site, and on the bottom of every Admin page on every blog hosted here, and and at the bottom of every support forum thread and page.
Go to https://en.support.wordpress.com/ and type in Getting WordPress.com Support into the search box and click https://en.support.wordpress.com/?s=Getting+WordPress.com+Support+
Results: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/
The best WordPress.COM contact form to use now for Staff assistance is:
http://wordpress.com/help/contactLive chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/
re: direct email support
Also note, that you can email WordPress.COM Staff at:
help@wordpress.com -
Hello,
The blog I actually need help with is InspirationsbyCrystalTeal.com
You are logged in as crystalteal0721 but InspirationsbyCrystalTeal.com is owned by eleanorsinspirations — you will need to log into that account in order to manage the site.
If you are unable remember the login details for that account, you can reset the password using the username or email address:
https://en.wordpress.com/wp-login.php?action=lostpassword
Let me know how you get on with this.
I need everything merged and put together or I want complete refunds for ALL SITES!!!!!
Sure, you do this :) This guide explains how to transfer your site to another WordPress.com account:
https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
Come back to me if you have any questions.
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