I need someone to talk me through this. I’m 73, recent widow and my husband used to help me with this.

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  buffieshannon1 · Member · Mar 20, 2022 at 5:22 pm

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  I need some one to talk me through the account recovery. And I was the person who requested the other Buffieshannon. Account. Sorry to be a bother but I use this site to generate freelance work. Thank you.

  WP.com: Yes
  Correct account: Unknown

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  themagicrobot · Member · Mar 20, 2022 at 6:05 pm

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  Did you see the reply from a member of staff to your earlier question
  https://wordpress.com/forums/topic/watercolors-and-copywriting-examples/
  The other account appears to be ohcadmin.

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  buffieshannon1 · Member · Mar 20, 2022 at 8:24 pm

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  I’m not familiar with that at all. Here is my account. https://buffieshannon.wordpress.com/

  I did try to use Buffieshannon.com to retrieve it and safeguard usage of my name.

  I think it’s the nomenclature that is confusing me in the directions. But I’ll do anything to recover my web site. It is vital. Thank you,
  Buffie

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  staff-mckluskey · Staff · Mar 21, 2022 at 9:27 am

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  Hi Buffie,

  I’m sorry to hear about your husband.

  Your site was created under a different account, which means it is using a different email address. We can’t disclose that email address unless you can provide us with the proof of ownership mentioned here:

  https://wordpress.com/support/account-recovery/.

  I understand this must be pretty confusing, so I think it’s best if you try to find a transaction ID for the latest purchase and send it via email to our Account Recovery team.

  Here is how to find the transaction ID: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id.

  Once you have it, please email it to passwordhelp@wordpress.com. Do not post it here, as these forums are visible to anyone.