I need staff help

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  louisegray39 · Member · Aug 14, 2025 at 7:53 pm

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  Hello,

  I posted a few weeks ago about a slanderous article about Energy Support And Advice UK. Original conversation https://wordpress.com/forums/topic/slanderous-article/

  I was told that someone would email me but I haven’t received an email.

  The article that is slanderous is here https://energymoderators.wordpress.com/2024/10/29/mismanagement-of-funds-at-energy-support-and-advice-uk/. It’s been written by an ex team member as part of an online hate campaign.

  We’ve been trying to get this resolved for months. Before we consider further actions, we’d like to give you another chance to remove it.

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  lucasbinati · Member · Aug 15, 2025 at 1:45 am

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  Hi @louisegray39.

  I completely understand your frustration. I’ve tagged your topic so the moderation team can assist you as soon as possible.

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  justjennifer · Member · Aug 15, 2025 at 5:19 am

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  Hello again @louisegray39 Thanks for letting us know that you didn’t receive the email staff indicated that they were sending you.

  At the same time, did you follow up on the two articles I posted in your earlier forum thread? Those articles explain in detail the procedure for reporting such issues as it can’t be handled in our public forums.

  https://wordpress.com/support/defamation/

  https://wordpress.com/support/report-blogs/legal-guidelines/#requests-for-takedown-of-content