I Need support

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  servicelistja · Member · Jun 18, 2018 at 4:33 pm

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  I contsantly get error ‘The uploaded file exceeds the upload_max_filesize directive in php.ini.’ when I try to upload an image to my purchased template and I do not know where to get help

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 18, 2018 at 5:41 pm

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  when I try to upload an image to my purchased template

  http://servicelistja.wordpress.com/ is using the free Twenty Fourteen theme.

  We are unable to assist unless or until you provide the site URL starting with http:// so we can verify hosting.

  We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
  
  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums. The wordpress.ORG support forum is at http://wordpress.org/support.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
  See also https://apps.wordpress.org/support/ for app support.