I need technical support for my website

  • Unknown's avatar
    maxmolly1 · Member ·

    Changes have been made but they do not show up on the website

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shini1509 · Member ·

    Hi Max,

    Hope you are doing good,

    If you find that the changes you make in WordPress aren’t showing up when you view your site, there are two types of issues most likely causing the problem:

    1.)Caching problems
    2.)Working with the wrong details

    You may follow below stps to clear your browsing cache:-
    1.)Chrome
    In Chrome, click More Moreat the top right corner of your browser.
    Select More tools > Clear browsing data.
    Select a time period, such as the past hour, the past day, or the beginning of time.
    Select Cached images and files and Cookies and other site data.
    Click Clear browsing data.
    —————————————————
    2.)Working with the wrong details
    If caching isn’t the problem, check these common mistakes with URLs and file names:

    -Verify the URL – Make sure you’re entering the correct URL in your web browser. Double-check the full path and file names.
    -Verify the template – If you’re editing a template, make sure the post or page you’re viewing in your browser is using the template you’re editing.
    -Verify the file – If you are editing a file on your local computer and then uploading the updated version, make sure you uploaded the correct file. Also make sure you’re not working with a file with a similar name or the same name in another folder.

    kindly revert if issue still persists
    Thanks
    :)

  • Unknown's avatar
    themagicrobot · Member ·

    I need technical support for my website


    @maxmolly1     The first thing to do is reveal the address of the site you need help with as the WordPress.com site linked to this account only contains a “Hello world” post from 6 years ago.

  • The topic ‘I need technical support for my website’ is closed to new replies.