I need telephone support. This is NOT helpful

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  arthur1975 · Member · Feb 1, 2015 at 10:05 pm

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  1) I want to import a site I’ve been creating in wordpress.org using the twenty-fourteen theme.
  2) I need help in selecting a theme but I don’t understand how to search for functional features
  3) I need lots of help quickly selecting and installing certain plug-ins but I’m a total newbie.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 1, 2015 at 10:11 pm

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  1) I want to import a site I’ve been creating in wordpress.org using the twenty-fourteen theme.

  All WordPress.COM support docs are at http://support.wrdpress.com
  See http://en.support.wordpress.com/import/ and http://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-org

  2) I need help in selecting a theme but I don’t understand how to search for functional features

  Click the Find theme button on this page http://theme.wordpress.com to use the feature filters

  3) I need lots of help quickly selecting and installing certain plug-ins but I’m a total newbie.

  There is no FTP access and no blogger installed plugin capability on any free hosted WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  If you want FTP access and to install plugins or third party themes into a site then you will have to hire a web host http://wordpress.org/hosting/ and set up your own WordPress.org install. WordPress.org offers free software that you can install on a web server. You can upload and install themes and plugins, run ads, conduct ecommerce and edit the database. Learn about the differences here. http://support.wordpress.com/com-vs-org/

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  timethief · Member · Feb 1, 2015 at 10:14 pm

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  I need telephone support. This is NOT helpful

  These are our support options http://en.support.wordpress.com/help-support-options/

  This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

  Speak up here please as there is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.

  We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

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  raincoaster · Member · Feb 2, 2015 at 1:13 am

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  You also have the option of hiring a consultant to help you over the phone, but it’s not cheap. Make sure if you go this route that the consultant is quite familiar with WordPress.COM as opposed to WordPress.ORG.