I need the phone number to talk to someone.
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The person managing my accounts has left the company, and I have no information on the status of my accounts, or how to gain control of their management.
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Hi there,
We do not provide phone support because many of the issues we discuss require frequent reference to web links and code.
https://en.support.wordpress.com/live-chat/#phone-support
We do provide support through these forums, and I’d be happy to assist you.
What is the URL of the site you are trying to gain control over? Does the employee that left the company still have access to the account? If so, the best bet is to have them transfer the site over to you:
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It looks like the OP mentioned the domains involved in their other post at https://en.forums.wordpress.com/topic/need-to-talk-to-someone-5/
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The issue is that the WordPress.com user account that you are posting from is not the owner or admin of those sites.
Typically when this happens it is because you ended up with a second WordPress.com account at some point. You will need to log into the original account in order to access the your sites.
I would first suggest using any email address you might have used in our lost password tool: http://en.wordpress.com/wp-login.php?action=lostpassword
If that does not work, I would encourage you to try the account recovery system: https://wordpress.com/wp-login.php?action=recovery
And if neither of those help, please post again here and we will see what we can do to help you out.
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