I need to cancel my account and get a refund

  • Unknown's avatar
    anjiecarp · Member ·

    Hi! I have not been using my website at all. I was recently charged 98.00 on 4/16 as an automatic renewal. Please may I cancel this subscription and receive a refund? You may close out my website. Thank you! Anjie Carpenter

  • deancroyal · Staff ·

    Hi there – I’m not able to locate any transactions on the WordPress.com account associated to your username.

    Try entering the payment details into our form here: https://wpchrg.wordpress.com/

    If it does not show as a charge for WordPress.com products or services, it’s possible you paid someone else besides us for your website’s hosting services.

    If you do find it’s a WordPress.com related charge, let us know the URL that it is for and we’ll try to help further.

  • The topic ‘I need to cancel my account and get a refund’ is closed to new replies.