I need to cancel my domain

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  paigemcgee80 · Member · Mar 30, 2014 at 2:53 pm

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  I have done all the support requests in order to cancel my domain and get refunded. It does not have a cancel button. I want to be refunded and cancel.

  The blog I need help with is: (visible only to logged in users)

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  mindelson · Member · Mar 30, 2014 at 3:04 pm

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  Hello,
  Please provide the URL of the domain. I’ll tag this for staff attention. Please subscribe to this thread so you will know when they assist you.

  Staff is backlogged and works through threads in chronological order. The best thing to do is be patient, and know that they will take care of you as soon as they are able.

  Have a good day! =)

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  paigemcgee80 · Member · Mar 30, 2014 at 3:09 pm

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  Thank you! I’m not very blog savy so is this my URL?

  iwantmoresnack.com
  http://iwantmoresnack.wordpress.com

  Thank you for your help!

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  mindelson · Member · Mar 30, 2014 at 4:59 pm

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  You are more savvy than you think! That’s your URL. =)

  You’re very welcome!

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  timethief · Member · Mar 30, 2014 at 5:00 pm

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  There is no domain mapping upgrade for iwantmoresnack.com.

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  gracejiyoung · Member · Apr 2, 2014 at 11:33 pm

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  Hi there!

  Please note that @timethief is correct. The domain: iwantmoresnack.com is not registered through us (I checked and found that the domain was not registered at all). I also checked your account and did not find any upgrades in there.

  Can you check if the transaction was processed by us?

  Thank you!

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  paigemcgee80 · Member · Apr 3, 2014 at 2:14 am

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  I signed up only through wordpress. I guess if its not active then the process didn’t go through. Thank you for checking.

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  gracejiyoung · Member · Apr 3, 2014 at 6:34 pm

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  You’re welcome!