I need to cancel my purchase and get my refund

  • Unknown's avatar
    efjebbia · Member ·

    I really don’t want to speak with a robot because this involves money. I wand to request the cancellation of my purchase, a refund of my money and disconnect my Credit Card from this site to avoid future recurring charges

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! We can help with that, and none of us are robots here. We just need you to log into the correct account first, as there’s nothing on this account to refund.

    Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.

    Here’s how you can recover access if needed:

    Recover Your Account

    If you’re having trouble with that, can you please send a link to the site?

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