I need to cancel my subscription

  • Unknown's avatar
    sarahmchughdesign · Member ·

    Hi

    I have just had an email to say my subscription has been renewed.

    I looked into this before xmas and when I went to cancel it I couldn’t see a subscription in my purchases to cancel, so I thought it was a scam email.

    I have however just received an email and have now been charged and want to cancel it.

    I could do with talking to a human, but can’t get past the Virtual Assistant.

    Any help would be appreciated.

    WP.com: Yes
    Jetpack: No
    Correct account: No

    The blog I need help with is: (visible only to logged in users)

  • staff-eleanor · Staff ·

    Hi there! Since this is a billing related question, I wanted to let you know that we are sending an email to account associated with the subscription.
    I’m closing this thread as solved.

  • The topic ‘I need to cancel my subscription’ is closed to new replies.