I need to cancel the Premium service I just paid for

  • Unknown's avatar
    iartol · Member ·

    I need to be using a WordPress.org and not a WordPress.com plan which I just purchased. Please let me know if I can receive a refund (or simply cancel the order) – the charge has not gone through yet.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you’ve successfully canceled your plan, and a refund has been issued.

    As for your domain, iartol.com, is still registered with us at WordPress.com. In order to be able to use it with a website hosted elsewhere, you can easily point it to your new hosting provider. Please refer to the instructions on this page: https://wordpress.com/support/domains/change-name-servers/.

    Remember, our support team is here to help you if you encounter any difficulties along the way or have any further questions.

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