I need to cancel this subscription form the visa card ending in [redacted]

  • Unknown's avatar
    jayneseagrave · Member ·

    Cancel payments from visa card ending in [redacted by staff]

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-95percentghost · Staff ·

    Hi there, the WordPress.com account that you’re posting from (username: jayneseagrave) doesn’t appear to have any active purchases, or any cards, associated with it.

    You can view the account information here, including purchases and billing info:
    https://wordpress.com/me/account

    Is it possible that you have a second WordPress.com account associated with a different email address? If so, that may be where the subscription you’re referring to is located. In that case we’d suggest logging out of this account (there’s a log out button at the link above), and then logging in on your other WordPress.com account:
    https://wordpress.com/log-in

  • The topic ‘I need to cancel this subscription form the visa card ending in [redacted]’ is closed to new replies.