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Forums / I NEED TO CHANGE BILLING OPTIONS

I NEED TO CHANGE BILLING OPTIONS

  • Unknown's avatar
    jenniferdrossman · Member · Sep 9, 2013 at 5:52 pm
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    My tech guy set up the site for me. I received a notice from him indicating the mapping upgrade is expiring. I have been trying to set up an auto billing on my credit card but am having a very difficult time with it. When I go to store/my upgrades/ it shows it was purchased by my tech guy and not me. He also gets the notifications and I dont. I need this to be changed. Can someone please call me to help me with this. My redirect is expiring next month.

    Jen Drossman
    516 708 1970

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 9, 2013 at 6:00 pm
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    There’s only owner of any blog and it is the person with the username account who registered the blog and who purchased the upgrade for the blog. To access > Dashboard > Store > My Upgrades you need to be logged in as Admin under the username account that owns the blog. You need to become the Admin of the account and have the current blog owner ie. your tech guy transfer the blog to you by using the transfer process.

    adding users http://en.support.wordpress.com/adding-users/
    user roles http://en.support.wordpress.com/user-roles/
    http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

  • Unknown's avatar
    auxclass · Member · Sep 9, 2013 at 6:11 pm
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    PS – your tech guy will also need to transfer the upgrades to your account – I don’t think transferring the blog will also transfer the upgrade billing

  • Unknown's avatar
    jgibason · Member · Sep 14, 2013 at 9:11 pm
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    why can’t I check spelling on the non-upgrade wordpress? do you think this is an upgrade ? If so wow

  • Unknown's avatar
    timethief · Member · Sep 14, 2013 at 9:13 pm
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    @jgibason
    Hi there,
    It appears you do NOT have a change of billing address issue. Thanks for not hijacking threads and posting off topic into them. Please start your own thread by using this link https://en.forums.wordpress.com/?new=1

  • The topic ‘I NEED TO CHANGE BILLING OPTIONS’ is closed to new replies.

Tags

  • adding users
  • transfer blog to another username account

About this topic

  • In: Support
  • 4 participants
  • 4 replies
  • Last activity 12 years
  • Latest reply from jenniferdrossman

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