I need to change my primary site

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  diveshsoni329 · Member · Nov 15, 2020 at 2:26 pm

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  I forgot my password and when I recovered I can only previous website but cant see the current website.

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  staff-totoro · Staff · Nov 16, 2020 at 2:55 am

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  Hi there,

  I do not see any sites under your @diveshsoni329 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are you using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  diveshsoni329 · Member · Nov 16, 2020 at 3:09 am

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  HI Jerry,

  My URL is http://diveshsoni.com/

  Please help.

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  kokkieh · Staff · Nov 16, 2020 at 5:30 am

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  Hi there,

  Your site is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please ask the WordPress.org community for advice at https://wordpress.org/support/forums, or contact your hosting provider, GoDaddy.com instead.